This is our third stay at Hotel Casa Dona Susana. We especially like the location, central to all the shopping and restaurants in La Zona Romantica yet just far enough from all the bar noise on Calle Olas Altas. We also like the adult only aspect of the hotel.
The staff is accommodating and welcoming. The Junior Suite was just the right size for a short stay with the small kitchenette. The bed was comfortable (not too hard) and extra pillows. We enjoy a light breakfast and adult beverages at happy hour on our balcony. The pool was refreshing. We did not have to go to Playa Los Arcos for pool towels.
We spent 3 nights at Casa Dona Susana and would recommend this hotel to anyone who wants to stay in a boutique hotel close to the Malecon and walking distance to art galleries, restaurants, and sightseeing tours. We did it all.
Our room was small, but the king size bed was comfortable, the shower was good, and it was spotless. Bonifacio Rojas, the Chief Butler, looked after our every need. The rooftop pool provided a nice quiet respite away from the business of the beach. We would highly recommend a stay here!
The greatest asset of the hotel is probably the staff, especially Boni, the excellent butler. Boni is always friendly, knowledgeable, and engaged. He has excellent recommendations on all things Puerto Vallarta, everything from tequila to the right places to eat to exciting places to see. We always look forward to seeing Boni again. Also, the front desk staff are friendly with their cozumel private snorkel tour recommendations and accommodating. Marisol, in particular, still has a smile and is very kind.
This place is great. The staff couldn’t be better and more friendly! The location is convenient, and the rooms have everything you need without too much fluff. The rooftop pool is a sweet escape from the crowds. For the money, you can’t do any better.
Would highly recommend this place, especially for a shorter stay due to the ease of use and accessibility to everything, it’s charm, cleanliness, staff, and price.