Excellent staff-luxury in paradise

I am lucky to have stayed in many excellent resorts. This ranks up there with one of the best. The location, accommodations, restaurants, and the food were all excellent and exceeded all expectations. But the staff made it perfect. Greeting me by name everywhere was special. I highly recommend this beautiful resort.

We stayed for seven nights in June 2019. Fabulous property, spotless rooms, and the A/C was terrific… something that shouldn’t be overlooked in PV. We’ll go to a cozumel trike tour thanks to the staff recommendations. Chocolates at the end of the day in our place. We are a family of five and reserved the Family Suite. Plenty of room with a kitchenette in each room, two doubles in one room and a king in one place with a day bed in each room.

The staff made our stay that much better. Victor, Alexis, Abel, Betty, and German were always so helpful and had our positive experience at the forefront of their day. The team at the pool during the day treated our daughters like they were the most critical guests there, making a very memorable experience for them. The whole staff wanted to ensure we had a great stay. From suggestions on how not to lose our car in old town PV to providing insight to the beaches nearby to giving insight on good restaurants (and minor first aid…thank you for the 1st aid tape, Alexis) they are top notch, and we hope to see them all again.

The resort isn’t a beach resort…the nearest beaches are a short drive away, but that should not sway you from this property unless that is your absolute priority. If you are looking for a raring loud party property on the beaches of PV with lots of loud sunburned Americans around you, this is not your place. If you want a relaxing, calm property with fantastic views of Banderas Bay, this is your place. Great food options throughout the property.

From the moment I arrived, I was treated like a special guest, always by my name. The property is beautiful, quiet, with fantastic personal service. The room was huge, with a beautiful view of the ocean. I will definitely return and recommend this property to anyone wanting superb service and a gorgeous place to relax and enjoy Puerto Vallarta!

My family spent a week at the Grand Miramar for my daughter’s wedding this past May. We had 110 guests join us. For months Cesar, the event coordinator, did an excellent job helping my daughter achieve the wedding of her dreams and accommodating all of our guests.

The Miramar has an impressive team of people who took care of us. From Alex at the front desk to the Terminator at the pool, they all provided endless efforts to make sure we were well taken care of.